No. 035 min read

What makes a brand travel

Some brands feel at home anywhere. Most never leave the country they started in. The difference is rarely the name.

A brand that succeeds in one country has proved something. A brand that succeeds in thirty has proved something far more valuable: that its appeal rests on a human need rather than a local habit. Travel is one of the clearest tests of a brand’s quality, and one of the largest multipliers of its value.

Most brands never take the test. The ones that pass it tend to share the same traits, and they are not the ones most people expect.

The myth of the name

The best-known story about a brand failing abroad is not true. For decades it was said that the Chevrolet Nova sold poorly in Latin America because “no va” means “it doesn’t go” in Spanish. In fact the Nova sold well in its main Spanish-speaking markets, Mexico and Venezuela, where sales exceeded General Motors’ expectations. GM knew about the translation and kept the name, correctly judging that it did not matter.

The story survives because it is easy to tell. Names are visible, so it is tempting to believe they are what breaks a brand abroad. They rarely are. What breaks brands abroad is quieter.

What breaks brands abroad

In March 2013 Target, one of the most recognised retail brands in America, opened its first stores in Canada. By January 2015 it had 133 stores, and it announced it was closing all of them. Target recorded roughly $5.4 billion in pre-tax losses on the exit. The name was not the problem. Much of the failure was operational: a new inventory system launched without enough time to work properly, shelves left empty in the first stores, and prices higher than at Target’s American stores.

The lesson applies to brands of every size. Recognition can open the door to a new market. Only operations keep it open.

Every market asks a brand to change some things and forbids it from changing others. What must adapt is practical, and there is a great deal of it. The European Union is a single market with twenty-four official languages. Sizes, units and labelling rules differ from one country to the next, and so do tax obligations, product regulations and the channels people buy through. The words customers type into a search bar differ even between countries that share a language.

What must not change is the core: the need the product serves, the quality that earns a second purchase, and an identity people recognise without needing it explained. Brands that travel well are strict about the second list and flexible about the first. Brands that fail abroad usually reverse the two.

How brands used to travel

For most of the twentieth century, a brand crossed borders behind something larger than itself. During the Second World War, Robert Woodruff, who ran Coca-Cola at the time, ordered that “every man in uniform gets a bottle of Coca-Cola for 5 cents, wherever he is and whatever it costs the Company.” Sixty-four bottling plants were shipped abroad to make it happen. Between the mid-1940s and 1960, the number of countries with Coca-Cola bottling operations nearly doubled. Today its drinks are sold in more than 200 countries, more than there are members of the United Nations.

Few brands will ever have an army to follow. For a long time, that meant few brands travelled at all. Crossing a border required local subsidiaries, distributors and years of investment before the first sale.

How brands travel now

That barrier has largely fallen. Marketplaces operate storefronts in dozens of countries, fulfilment networks move stock across borders, and a brand can reach customers on several continents within its first few years. Software now translates text almost instantly, and the language barrier is lower than it has ever been.

What remains hard is everything translation cannot do: meeting each country’s compliance and tax obligations, placing stock close enough to customers to deliver on time, pricing coherently across markets, and understanding how people in each place actually shop. As the easy parts become easier, the hard parts become the advantage. The brands that travel best from here will be the ones designed to do it from their first day, rather than adapted later.

Why travel multiplies value

For an owner, a brand that travels is a different kind of asset. Each new country reuses what has already been built, the product development, the content and the reputation, so the capital required to enter it is a fraction of what the brand cost to create. Revenue spread across many markets no longer depends on one economy, one regulator or one season. Selling in both hemispheres even softens seasonality itself: winter in Europe is summer in Australia.

Buyers pay for that. Profit that rests on many markets looks more durable than profit that rests on one, and durability is what a brand’s valuation is built on.

“Recognition can open the door to a new market. Only operations keep it open.”

Built to travel

SVW is based in Ponta Delgada, in the middle of the Atlantic. For our brands, travel was never an expansion plan. It was the starting condition. Today they reach customers in more than thirty countries on four continents.

We build every brand to travel from its first day: a product that serves a need people share across borders, an identity that holds its meaning in any language, and operations that meet each market on its own terms. A brand that feels at home in one country is a good business. A brand that feels at home everywhere is an asset that keeps compounding.